Oh no! I've got a tax penalty...
A new Mum enlisted our help over the summer when she realised that she had inadvertently missed the self-assessment deadline. Our client, let’s call her Helen*, became extremely distressed after she received a letter from HMRC informing her that due to non-submission of her 2015-16 tax return she owed £900 in penalties and this amount was still growing. Helen at first tried to resolve the matter by herself but became increasing frustrated and anxious when she was unable to ge